Vispa is a SaaS-based revenue cycle management (RCM) platform suite built specifically for healthcare providers and RCM companies. It streamlines workflows, prioritizes high-value tasks, and maximizes both efficiency and revenue collection.

What sets Vispa apart is that we lead the industry in both technology and results—consistently helping clients accelerate cash, reduce days in A/R, and unlock new levels of productivity. Rather than relying on traditional methods like work queues or static worklists, Vispa uses next-generation technology to intelligently optimize results. Our use of artificial intelligence is deep and impactful, not a surface-level feature. From dynamic claim valuation and prioritization to predictive insights and intelligent reporting, AI powers Vispa’s core solutions in ways that drive measurable, lasting improvements.

• Vispa Cash Flow: Designed for healthcare providers, this tool automates the valuation and prioritization of insurance claims to ensure teams focus on the most valuable opportunities. 

• Vispa Collections: Tailored for RCM companies, this product includes multi-client functionality and the powerful Vispa Control Tower, which centralizes workflow management and claim prioritization across clients. 

• Vispa Intelligence: A new AI-powered solution featuring the Ask Vispa chatbot and a timeline visualization that highlights denials, actions taken, and key claim milestones—helping teams uncover insights, track activity, and utilize suggested next steps.

• AI-Powered Intelligence: Vispa applies artificial intelligence in a meaningful way across the platform—not just in small add-ons. With tools like Ask Vispa for instant answers and Timeline for clear claim visibility, it helps teams quickly find the information they need, understand context, and take confident action. Built into the Vispa platform, it transforms complex data into meaningful insights that empower people

• Machine Learning–Driven: Continuously learns from historical outcomes to automate and prioritize tasks, reducing manual touches and accelerating cash collections.

• Control Tower: Provides centralized claims oversight and administrative authority across multiple clients, ensuring consistent management and transparency.

• Seamless EHR Integration: Connects smoothly with healthcare systems (like Epic) for consistent data flow and simplified onboarding.

• Fast Implementation: Full implementations are often completed within just four weeks of receiving necessary data—far faster than industry norms.

• Performance Reporting & Analytics: Delivers real-time insights, forecasting tools, and AI-enhanced visualization of denials, actions, and milestones for better decision-making.

• SaaS Benefits: Scales effortlessly as your organization grows, with rapid updates, built-in redundancy, and enterprise-level reliability.

• Celebratory User Experience: Keeps teams engaged and motivated with playful elements like confetti and gifs built into the workflow.

When all required data is available, Vispa typically completes full implementation in about four weeks, versus the industry standard of six months.

• Vispa Training Academy provides virtual, video-based sessions that are both comprehensive and flexible.

• Team members can become Vispa Certified, showcasing their proficiency.

• Examples of available certifications include the Certified Revenue Recovery Representative and Certified Vispa Management credentials.

At Vispa, safeguarding your data is our top priority. Built for the healthcare RCM market, our platform integrates security, privacy, and compliance at every level.

• SOC 2 Type II Attested
  We complete an annual independent SOC 2 Type II audit, verifying that our security, availability, and confidentiality controls operate effectively year-round.

• HIPAA-Compliant by Design
  We meet and exceed HIPAA standards and sign BAAs with all clients. Every employee completes HIPAA and security training at hire and annually.

• Hosted on AWS
  Our infrastructure runs on Amazon Web Services, using tools like GuardDuty, Inspector, and CloudWatch for real-time monitoring, intrusion detection, and automated alerts.

• Encryption Everywhere
  Data is encrypted with AES-256 at rest and TLS/SSL in transit to ensure end-to-end protection.

  Advanced Threat Protection
  AWS GuardDuty continuously monitors endpoints and workloads to detect and mitigate zero-day threats in real time.

• Continuous Testing & Assessments
  We perform quarterly vulnerability scans, annual third-party penetration tests, and maintain real-time risk monitoring.

• Independent Security Oversight
  Our information security program is guided by Genius GRC’s vCISO team, led by CISSP-certified experts with 40+ years in healthcare and cloud security.

• Strict Access Controls
  Access is protected through MFA, unique admin credentials, and RBAC. Clients can enable Microsoft SSO for secure authentication.

• Data Isolation
  Each client environment is logically isolated within AWS, preventing cross-tenant access and ensuring full confidentiality.

• Resilient Infrastructure
  Our systems feature regional failover, encrypted backups, and versioned data retention per contractual requirements.

• Transparency
  Clients can access compliance documentation and audit attestations anytime at trust.vispaflow.com

Users have seen impactful outcomes, including:

• Days in A/R: Gross net days decreased by approximately 2 days.

• Timely Filing: $200,000 in improved recovery.

• Cash Flow: 20% year-over-year increase.

• Revenue: 2% year-over-year growth.

Check out the AnMed case study for more details.

In the summer of 2019, a group of healthcare experts, technologists, and business leaders concluded: “There has to be a better way to follow up on insurance claims.” The truth is clear—no money, no mission. Hospitals and RCM companies all rely on financial health to serve people. Yet for decades, teams have been stuck using outdated static worklists, manually chasing claims line by line—wasting time, duplicating effort, and keeping skilled staff tied up in low-value tasks.

Vispa was built to break that cycle. By replacing the old worklist model with intelligent automation, we surface only exception work, eliminate unnecessary touchpoints, and empower teams to focus on actions that actually move claims forward.

This vision is rooted in lived experience. One of the Vispa co-founders started in healthcare technology in 1999, when digitization promised progress - but 20 years later, most organizations still follow the same outdated methods. Inspired by technology in other industries, we brought together consultants, providers, entrepreneurs, and tech innovators to design something new.

That conversation and conviction laid the foundation for Vispa: a platform that simplifies, streamlines, and transforms healthcare collections with modern technology and a people-first philosophy.

Vispa leads the industry in AI and ML-driven innovation, applying these technologies in meaningful, high-impact ways. Not just as minor add-ons or to check a box.

• Machine Learning (ML) powers dynamic claim valuation, prioritization, and claim statusing, continuously learning from historical outcomes to optimize workflows and focus teams on the highest-value actions.

• Artificial Intelligence (AI) drives the Ask Vispa chatbot and a suite of intelligent widgets, providing actionable insights, predictive analytics, and real-time guidance across the platform.

This deep integration of AI and ML ensures that teams spend less time on repetitive tasks and more time on resolution actions that accelerate cash collections, reduce days in A/R, and improve overall results.

Visit the Get Started section on our website and complete the demo request form. You’ll be contacted by a team member to schedule a personalized walkthrough.

The form asks for basic contact info, organization type, product interest (Vispa Cash Flow or Vispa Collections), and any specific challenges you're facing.