Vispa is a SaaS-based revenue cycle management (RCM) platform suite built specifically for healthcare providers and RCM companies. It streamlines workflows, prioritizes high-value tasks, and maximizes both efficiency and revenue collection.

What sets Vispa apart is that we lead the industry in both technology and results —consistently helping clients accelerate cash, reduce days in A/R, and unlock new levels of productivity. Our use of artificial intelligence is deep and impactful, not a surface-level feature. From dynamic claim valuation and prioritization to predictive insights and intelligent reporting, AI powers Vispa’s core solutions in ways that drive measurable, lasting improvements.

• Vispa Cash Flow: Designed for healthcare providers, this tool automates the valuation and prioritization of insurance claims to ensure teams focus on the most valuable opportunities. 

• Vispa Collections: Tailored for RCM companies, this product includes multi-client functionality and the powerful Vispa Control Tower, which centralizes workflow management and claim prioritization across clients. 

• Vispa Intelligence: A new AI-powered solution featuring the Ask Vispa chatbot and a timeline visualization that highlights denials, actions taken, and key claim milestones—helping teams uncover insights, track activity, and make data-driven decisions faster.

When all required data is available, Vispa typically completes full implementation in about four weeks, versus the industry standard of up to six months. 

• Vispa Training Academy provides virtual, video-based sessions that are both comprehensive and flexible.

• Team members can become Vispa Certified, showcasing their proficiency.

• Examples of available certifications include the Certified Revenue Recovery Representative and Certified Vispa Management credentials.

Users have seen impactful outcomes, including:

• Within 60 days: Cash collections surpassed projections by over $20 million; days in A/R reduced by 17 days.

• Within 90 days: Over 14% above monthly projections; highest-ever cash collection month; A/R reduced by 7 days.

• Within 365 days: A/R reduced by 55%; 45% of FTEs reallocated due to improved productivity; exceeded year-end cash target by more than 2%.

Check out the Mercyhealth or AnMed case studies for more details.

In the summer of 2019, a group of healthcare experts, technologists, and business leaders asked a simple question: “There has to be a better way to follow up on insurance claims.” The truth is clear—no money, no mission. Hospitals and RCM companies all rely on financial health to serve people. Yet for decades, teams have been stuck using outdated static worklists, manually chasing claims line by line—wasting time, duplicating effort, and keeping skilled staff tied up in low-value tasks.

Vispa was built to break that cycle. By replacing the old worklist model with intelligent automation, we surface only exception work, eliminate unnecessary touchpoints, and empower teams to focus on actions that actually move claims forward.

This vision is rooted in lived experience. One of the Vispa co-founders started in healthcare technology in 1999, when digitization promised progress - but 20 years later, most organizations still follow the same outdated methods. Inspired by technology in other industries, we brought together consultants, providers, entrepreneurs, and tech innovators to design something new.

That conversation and conviction laid the foundation for Vispa: a platform that simplifies, streamlines, and transforms healthcare collections with modern technology and a people-first philosophy.

Absolutely! Vispa leads the industry in AI- and ML-driven revenue cycle management, applying these technologies in meaningful, high-impact ways—not just as minor add-ons.

• Machine Learning (ML) powers dynamic claim valuation, prioritization, and claim statusing, continuously learning from historical outcomes to optimize workflows and focus teams on the highest-value actions.

• Artificial Intelligence (AI) drives the Ask Vispa chatbot and a suite of intelligent widgets, providing actionable insights, predictive analytics, and real-time guidance across the platform.

This deep integration of AI and ML ensures that teams spend less time on repetitive tasks and more time on resolution actions that accelerate cash collections, reduce days in A/R, and improve overall results.

Visit the Get Started section on the Vispa website and complete the demo request form. You’ll be contacted by a team member to schedule a personalized walkthrough.

The form asks for basic contact info, organization type, product interest (Vispa Cash Flow or Vispa Collections), and any specific challenges you're facing.