One platform. One standard.
The Vispa Suite is SaaS revenue cycle orchestration built for health systems and RCM companies. Flagship products, add-on products, and the AI inside them, all on one record. Whoever acts, the standard is the same.
Choose your products. The platform comes with them.
Most vendors sell you a tool and pass the risk to you. Every Vispa product arrives inside the room it runs in: the same security, the same governance, the same record underneath everything. Pay monthly for the products you use. Start with one, add the next when the work calls for it. The standards are already there.
Governed
Every product runs on the same rules for who can see what, who can act, and how far automation is allowed to go. Set once. Enforced everywhere.
Secured
Built for the strictest room in the building. SOC 2 Type II compliant, with PHI controls, role-based access, and encryption from the first line of code, not the last audit.
On the record
Nothing happens off the books. Human or AI, every action writes itself to one ledger. When someone asks who did what, there is always an answer.
Expert-built
Designed by people who have worked the queue. Every score, every routing rule, every exception reflects how revenue cycle work actually gets done.
Three flagship products. One tempo.
Insurance claims, patient balances, agency placements. Each product knows what to work next and shows its reasoning. Each inherits the platform's rules. Pick the one your work calls for, select add-ons when you are ready, and run them all on one record.
Vispa CashFlow
For health systems and provider groups.
Predictive AI that works like your best revenue expert.
Vispa Cash Flow is an AI-powered revenue optimization platform built for healthcare providers. Predictive intelligence, automated prioritization, and deep analytics, so every action your team takes lines up with your bottom line. It does not just show you where the problems are. It tells your team exactly what to do next.
Recover revenue faster. Reduce denials. Operate with confidence. More than a product, Vispa is a strategic partner that aligns people, process, and technology around what matters most: your financial performance.
Predictive AI From reactive denial management to proactive revenue protection
Vispa AI uses machine learning to continuously analyze payer behavior, claim responses, and denial patterns, surfacing risk, opportunity, and emerging trends before revenue is affected. As the system learns from outcomes, your team stops chasing denials and starts preventing them.
The MVP Algorithm Most Valuable Patient. Every task, objectively ranked
At the core of Cash Flow is the proprietary MVP Algorithm, powered by machine-learning prioritization. MVP weighs claim status, inventory, payer and sector rules, and historical actions to determine the next highest-value task, then routes it to the right user at the right moment. Consistent, impact-driven execution without cherry-picking or guesswork.
Automated claim valuation and prioritization
Denial management with associated root cause
Timely filing protected by default
Key Features
Role-based routing that removes unnecessary touches
Exception tracking that alerts before deadlines
Payer performance and A/R aging in real time
Vispa Collections
For RCM companies.
Managing collections across multiple clients, payers, and workflows is complex, and traditional tools were not built for the realities of outsourced revenue cycle management. Competing priorities, staffing constraints, and inconsistent performance erode margins first and client trust second.
Vispa Collections is purpose-built for RCMs. Designed for outsourcing organizations, it combines multi-client functionality, algorithm-driven workflows, and centralized control, so RCMs operate more efficiently, scale confidently, and deliver consistent results across every client they serve. At its heart is the Vispa Control Tower.
Built for RCMs managing multiple clients at scale.
The Vispa Control Tower Centralized control for multi-client operations
The cornerstone of Vispa Collections. One command center where RCM leaders oversee claim inventory, assign priorities, and balance workloads across every client from a single interface. Administrators adjust priorities dynamically, respond to client needs as they change, and make sure every claim is worked promptly and effectively. Tighter operational control. Steadier performance. Exceptional service at scale.
Algorithm-driven workflow Intelligent prioritization, manual decisions removed
A machine-learning algorithm values, scores, and prioritizes every claim on financial impact, historical outcomes, and evolving performance patterns, so teams always work the highest-value opportunities first. As the system learns, prioritization adapts. A workflow configuration UI tailors processes to each client's SLAs and revenue goals without cherry-picking or inefficiency, and instant access to denials, balances, service lines, and facility codes means faster, more confident action at every step.
Less wasted effort. Faster resolutions. Stronger cash flow. A revenue operation that finally works as hard as you do.
Key Features
Multi-client placement, segmentation, and routing
Control Tower: one view across every client
Algorithm-driven task assignment by role
Client-specific rules enforced automatically
Provider Gateway for secure client-side tasking
Client-ready reporting on a full audit trail
More than a collections platform: an operational advantage. Centralized control, intelligent automation, and flexible workforce management let RCMs take on more clients, manage complexity with ease, and deliver consistent, high-quality results.
Vispa SelfPay
New
For anyone carrying patient balances.
Patient balances, worked by what they will return.
Patient balances are the fastest-growing part of A/R and the least forgiving to work with. Every touch costs money, every guarantor is different, and one wrong move can damage a relationship the provider cannot afford to lose. Most teams either blanket everyone or barely try.
SelfPay scores every guarantor, recommends the next touch, and explains itself in plain language. Text-to-pay, editable payment plans, and automatic scrubs for coverage, deceased, and bankruptcy run inside the same rules as everything else. Your team fires the send. The record writes itself.
We're building it on the same governed platform behind Cash Flow, Collections, and SelfPay, for the balances most revenue cycle management teams have stopped working. The details are still under wraps. Our partners hear it first.
Propensity scoring The reasoning shown, not just the number
Every guarantor is scored on likelihood and capacity to pay, and the score arrives with the factors behind it. Teams see who to reach, how, and why, and spend effort where it returns.
Text-to-pay and payment plans Resolution in the patient's hands
One text, one link, one tap to pay or set up a plan. Plans are editable by the team and the patient. Coverage, deceased, and bankruptcy scrubs run first, so no one is contacted who should not be.
Key Features
Propensity scoring with the reasoning shown
AI-recommended next action, one touch to resolve
Text-to-pay and editable payment plans
Coverage, deceased, and bankruptcy scrubs
Consent and contact rules enforced per account
Every patient touch logged, in the patient's words
Coming soon.
Bad debt was never the final note.
A new Bad Debt solution is in rehearsal.
What every product is standing on.
This comes with every product, at no extra line on the invoice. The products change with your work. The layer beneath them does not.
One record
Every action on every account, by a person, a bulk job, an automation, or Vispa AI, written to one append-only record with who, what, when, and what they saw. Queryable. Exportable. Defensible.
Governed automation
The AI in every product acts inside limits you set: what it may touch, how far it may go, when a person must sign. Machine speed with human standards.
Security by design
SOC 2 Type II compliant. PHI controls, role-based access, encryption in transit and at rest. The standard your compliance team already holds you to, independently verified.
Vispa Intelligence
Ask Vispa answers in plain language from the record. The claim timeline shows denials, actions, and milestones in one line. Insight that shows its work.
Clean data in, clean data out
Native 837, 835, and 276/277 handling turns EDI into relational data your team can trust, on the day it arrives.
People, trained and certified
Vispa Academy onboards teams virtually and certifies them. Live in about four weeks, not six months. Your staff know the platform as well as we do.
Add the products the work calls for.
Smaller products that extend Cash Flow and Collections. Some belong to one flagship only, and are marked. Each runs on the same platform and inherits the same rules, the same record, the same security. Nothing bolted on. Nothing off the books.
- Provider Gateway
Secure, direct communication and data exchange between providers and their partners.
Collections only - Outsource Vendor Module
Third-party vendor workflows inside Vispa, with centralized oversight and prioritization.
Cash Flow only - Connector
Authenticated API connections between your systems and the third-party applications they work with.
- Claim Status
Claim updates that end guesswork and unnecessary follow-ups.
- AI Claim Status
Autonomous status checks through an API vendor. Outbound, automated, accountable.
- Insurance Discovery
Finds updated coverage early. Prevents wasted work.
- Credit Balance
Prioritizes work-ready credit balances with full visibility.
Collect with confidence.
One walkthrough, one platform, every product.